Donna is a well-known industry expert with over 30 years of financial services experience specifically leading large-scale operational functions, managed the debit card business, and spent a decade building out and leading an Enterprise Fraud Risk Center of Excellence.
As COO of EWS, she was responsible for Zelle operations as well as the fraud and data operations of the industry consortia. Her primary areas of focus have been fraud risk management (traditional and emerging sectors), operational excellence, and payments.
